Returns & Exchanges
Hopefully you love everything you have purchased, but if something does not work out, unworn items with tags can be exchanged for store credit only within 7 days. All shoes, purses, jewelry, accessories, and clearance items are FINAL sale.
- Items must be returned unworn and unwashed in addition to being smoke, deodorant, make-up and damage free within 7 days of purchase.
- Original tags must be attached & intact.
- If you feel you have received a defective or damaged item, please contact us within 3 business days of the delivery/pick-up date.
- Final Sale items will not be accepted for return.
- Return for an exchange:
- We are unable to provide holds on items due to limited inventory. If an exchange is necessary we encourage placing a new order for the item(s) needed and returning the other item(s) for store credit.
- Return for store credit:
- Must be postmarked within 7 days of the delivery date/pick-up.
- When mailing a return:
- Send back the return yourself, using whichever shipping method you prefer (address provided below).
- Please ensure your items are securely packaged. LUKKA Boutique is not responsible for items that are lost or damaged during their return to our store.
- Please provide the original receipt in the package.
- Send returns to the following address: LUKKA Boutique: Attention Returns: 16645 Highland Road, Baton Rouge, LA 70810
- Returns are processed within 5 business days of receipt and you will be e-mailed when we process your return.